Pupmodoro Support

Questions, bugs or ideas? Email hello@levelanchor.com and we'll get back to you.

How do I earn dog biscuits?

Finish a focus round of 10 minutes or more. 10+ minutes earns 1 biscuit, 25+ earns 2, 50+ earns 3. Leaving the app during a round costs one biscuit (you always get at least one). The jar holds up to 99.

How do I unlock records?

Tap a locked record in the record player to hear a short preview, then unlock it with 4 biscuits.

Does the timer stop if I leave the app?

No, the countdown keeps going. Your pup just wakes up for a peek if you're gone for more than 10 seconds.

How do I sync my phone, tablet and computer?

Open Journal โ†’ Sync and sign in with the same account on both devices.

I bought Pro on another device

Open the Pro page and tap Restore.

How do I delete my account?

Journal โ†’ Sync โ†’ Delete account. See our Privacy Policy.